Portfolio Connect Section

How to get started in Schwab Advisor Portfolio Connect®

How to get started in Schwab Advisor Portfolio Connect®

Get started with Schwab Advisor Portfolio Connect by following a few key steps, which you’ll find below.

User access

Users with the Schwab Advisor Center® firm security administrator (FSA) designation have access to all accounts and data within Portfolio Connect.

Non-FSA users have:

  • The same account data access on Portfolio Connect that they do on Schwab Advisor Center
  • No access to firm level data

See How to work with Schwab Advisor Center® user security groups for details.

BrowserGoogle Chrome provides the best browser experience and is strongly encouraged.

Note: Some Schwab Advisor Portfolio Connect elements are not supported on Internet Explorer or Microsoft Edge.
LoginPortfolio Connect is only accessible through Schwab Advisor Center by going to More > Portfolio Connect > Continue to Portfolio Connect.

Use this section to familiarize yourself with the layout and general navigation tools.

First Level
Select to uncover additional tools in the second level.
Second Level

 
Accounts
  • Accounts
  • Groups
  • Settings
Reports
  • Client Reports
  • Invoice Reports
  • Global Reports
Billing
  • Billing Overview
  • Fees Schedule
Benchmarks
  • Indices
  • Collections
Securities
  • Security Master
  • Security Type
  • Asset Class
Firm Settings
  • Content Management
  • Branding
  • Footnotes
  • Billing Messages
  • Terms & Disclaimers

 

Firm Overview 

Additional actions and functions
  • Blue text, date, and icons are hyperlinked. Click any blue item to uncover additional actions.
  • To uncover additional functions, click on the dropdown icons throughout Portfolio Connect.

To view billing and report features, complete initial setup and key workflows as outlined below. Setup time will vary depending upon the complexities of your accounts.

Create fee schedule
  1. Go to Billing Fee Schedules.
  2. For details, see How to work with fee schedules in Schwab Advisor Portfolio Connect®.
Create benchmark collections
  1. Go to Benchmarks > Collections.
  2. For details, see Introduction to Schwab Advisor Portfolio Connect® Benchmarks.
Review new account(s)

For single-account review:

  1. Go to Accounts > Accounts. Status on accounts show as New when:
    • Portfolio Connect is used for the first time.
    • Accounts are newly added.
  2. Navigate to account details.
  3. At right of account, click Review.
  4. Complete Account Information:
    1. Display Name—Appears in Portfolio Connect.
    2. Client-Facing Name—Appears in client-facing items, such as reports and invoices.
    3. Click Continue.
  5. Select Billing Settings and update the following:

    SettingOptions/details
    Billing Source
    • Not Billed to prevent billing from being calculated.
    • Single Account to bill the account individually.
    • Member of Group to bill the account as part of a group.


    Note: Accounts do not automatically receive an invoice. Fees are not deducted without your action to trigger the transmission process. However, if you are ready for an invoice to be generated, but you previously selected Not Billed, manually update the Billing Source option before an invoice becomes available. This is a critical workflow step and should be selected accordingly.

    Payment Method
    • Automatic—Indicates fees are deducted from this account once processed by the advisor.
    • Manual—Indicates account pays from an outside source such as pay by check.
    Billing Start DateIndicates when the billing calculations begin for the account.
    Fee ScheduleFee schedules define the billing structure for the account or group. For details, see How to work with fee schedules in Schwab Advisor Portfolio Connect®.
    Override Minimum fee (optional)Update if needed.
    Fee Adjustment Amount

    Add if needed. Increase or decrease your fee amount by adding a positive or negative value. Enter a Fee Adjustment Description to display with the fee adjustment on the invoice.

    Note: Fee adjustments are static and remain on the account until removed.

    • Click Continue.
  6. Configure Performance & Reporting Settings:

    SettingOptions/details
    Include in Firm OverviewOnly available for accounts set to Not Bill.
    Market Index / Benchmark
    • None—Benchmarks are optional and do not have to be used for performance comparisons.
    • Single Benchmark—Use one index for performance comparisons.
    • Collection—Use one of the pre-existing benchmark collections for performance comparisons.
    Performance Start DateIndicates when performance calculations start for the account.
    Product Quarterly Client Report
    • Yes—Enables automatic generation of quarterly reports for review.

      Note: The First Report Date defaults to the first quarter end after the performance start date.
       
    • No—Disables automatic report availability.

      Note: Meeting Book, the one-off reports, can still be generated even if quarterly reports are disabled.
    • Click Continue.
  7. Review Choices and make any necessary changes.
    • Click Save.
  8. Select Group Management to add an account to an existing group.
    1. Click Continue.
    2. If you select Yes:
      • Select a group by checking the box to the left of the existing group and then click Continue.
      • Member Entry Date is the first day the account is included as a member of the group and marks the start date for inclusion in group billing and performance calculations. 

        Note: If the performance start date is changed on the account, it will need to also be updated in the group.
         
    3. Click Save.
  9. Select Edit under Account Information in the Account Profile.
    1. Review and update Account & Contact Information.
    2. By default, Contact Information is inherited from Schwab Advisor Center. Toggle off Display Schwab's Contact Information to edit.
    3. Click Save.
  10. Select Excluded Assets:
    1. Click Add New to choose assets for exclusion from performance and/or billing.
    2. Check box(es) to the left of securities.
      • Performance—Excludes security value from performance and holdings calculations.
      • Billing—Excludes security value from account value used to derive fee amounts.
    3. To save selected assets for exclusion, click Save.


For multi-account review:

  1. Go to Accounts > Accounts. Status on accounts show as New when:
    • Portfolio Connect is used for the first time.
    • Accounts are newly added.
  2. Check boxes left of accounts.
    • Click Review Selected at the top right of the accounts grid.
  3. Select Billing Settings and update the following:

    SettingOptions/details
    Billing Source
    • Not Billed to prevent billing from being calculated.
    • Single Account to bill the account individually.
    • Member of Group to bill the account as part of a group.


    Note: Accounts do not automatically receive an invoice. Fees are not deducted without your action to trigger the transmission process. However, if you are ready for an invoice to be generated, but you previously selected Not Billed, manually update the Billing Source option before an invoice becomes available. This is a critical workflow step and should be selected accordingly.

    Payment Method
    • Automatic—Indicates fees are deducted from this account once processed by the advisor.
    • Manual—Indicates account pays from an outside source such as pay by check.
    Billing Start DateIndicates when the billing calculations begin for the group.
    Fee ScheduleFee schedules define the billing structure for the account or group. For details, see How to work with fee schedules in Schwab Advisor Portfolio Connect®.
    Override Minimum fee (optional)Update if needed.
    Fee Adjustment Amount

    Add if needed. Increase or decrease your fee amount by adding a positive or negative value. Enter a Fee Adjustment Description to display with the fee adjustment on the invoice.

    Note: Fee adjustments are static and remain on the group until removed.

    • Click Continue.
  4. Configure Performance & Reporting Settings:

    SettingOptions/details
    Include in Firm Overview

    Only available for accounts set to Not Bill.

    • Yes—Includes the account in Firm Overview data.
    • No—Excludes the account from Firm Overview data.
    Market Index / Benchmark
    • None—Benchmarks are optional and do not have to be used for performance comparisons.
    • Single Benchmark—Use one index for performance comparisons.
    • Collection—Use one of the pre-existing benchmark collections for performance comparisons.
    Performance Start DateDefaults to the Portfolio Connect start date for the account(s) or the oldest date in which we have history.
    Product Quarterly Client Report
    • Yes—Enables automatic generation of quarterly reports for review.

      Note: The First Report Date defaults to the first quarter end after the performance start date.
       
    • No—Disables automatic report availability.

      Note: Meeting Book, the one-off reports, can still be generated even if quarterly reports are disabled.
  5. Review Choices and make any necessary changes. 
    • Click Save

      Note: Changes to individual accounts will need to be done from the account profile.
Create a Group

To leverage aggregate billing and reporting options, group accounts together by household.

Example: Jane Smith has an IRA and a brokerage account. Associating them forms a group.

Note: Complete Review new (single or multiple) account(s), before attempting to add an account to a group.

  1. Create a group using one of these two processes:

    Option 1
    1. Go to Accounts > Accounts.
    2. Check box(es) left of accounts.
    3. Click + New Group at the top right.
    Option 2
    1. Go to Accounts > Groups.
    2. Select + New Group at the top right.
    3. Select account(s) to add to the group by checking the box(es) to the left of the account(s) and then click Continue.
  2. Complete Group Name:
    1. Display Name—Appears in Portfolio Connect.
    2. Client-Facing Name—Appears in client-facing items, such as reports and invoices.
    3. Click Continue.
  3. Select Billing Settings and update the following:

    SettingOptions/details
    Billing Source
    • Not Billed to prevent billing from being calculated.
    • Account Group to bill the account as part of a group.


    Note: Groups do not automatically receive an invoice. Fees are not deducted without your action to trigger the transmission process. However, if you are ready for an invoice to be generated, but you previously selected Not Billed, manually update the Billing Source option before an invoice becomes available. This is a critical workflow step and should be selected accordingly.

    Billing Start DateIndicates when the billing calculations begin for the group.
    Fee ScheduleFee schedules define the billing structure for the account or group. For details, see How to work with fee schedules in Schwab Advisor Portfolio Connect®.
    Override Minimum fee (optional)Update if needed.
    Fee Adjustment Amount

    Add if needed. Increase or decrease your fee amount by adding a positive or negative value. Enter a Fee Adjustment Description to display with the fee adjustment on the invoice.

    Note: Fee adjustments are static and remain on the account until removed.

    • Click Continue.
  4. Define Fee Allocation settings:

    SettingOptions/details
    Fee allocation type

    Determines how the group fee will be allocated to the underlying accounts.

    • Pro-Rata—Allocates the group fee to each underlying account based on the weight underlying account in the group.
    • Fixed-Rate—Allocates the group fee to each underlying account based on the advisor defined percentage.
    NumberThe account number for each account within the group.
    NameThe account name for each account within the group.
    Billing Source

    Displays where an account is set to bill.

    • This Group—Indicates the account is set to bill within the group you are viewing.
    • Another account group name—Indicates this account is set to bill as a member of a different group.
    • Account—Indicates the account is set to bill by itself.
    • Not Billed—Indicates the account is not set up to bill.


    Portfolio Connect does not allow accounts to be set up to bill in more than one account or group.

    Include

    Indicates if the underlying account value is included in group value used for fee calculations.

    • Yes—Includes that account’s value in the group value used for billing.
    • No—Excludes that accounts value from the group value used for billing.


    Note: Accounts excluded from billing will be included in the performance.

    Allocate Fee

    Indicates if the individual account will deduct its allocated portion of the group fee.

    • Yes—Indicates the account will deduct its allocated portion of the group fee.
    • No—Indicates the account’s allocated portion of the group fee is allocated to the remaining members of the group for deduction.
    Allocation TypeIndicates if the account allocation is set to Pro-Rata or Fixed-Rate allocation.
    Allocation Rate

    Enter percentage of individual fee allocation if Fixed-Rate allocation is used.

    This field is not applicable for Pro-Rata allocation.

    Hide Invoice

    Indicates if this individual account includes an invoice in their Client Reports.

    • Yes—Hides the invoice from the Client Report for the account.
    • No—Includes the invoice in the Client Report for the account.


    Note: This is only applicable for accounts that have Allocate Fee set to No and include invoices in the Client Report package.

    • Click Continue.
  5. Configure Performance & Reporting Settings:

    SettingOptions/details
    Market Index / Benchmark
    • None—Benchmarks are optional and do not have to be used for performance comparisons.
    • Single Benchmark—Use one index for performance comparisons.
    • Collection—Use one of the pre-existing benchmark collections for performance comparisons.
    Performance Start DateDefaults to the Performance Start Date of the oldest account within the group.
    Product Quarterly Client Report
    • Yes—Enables automatic generation of quarterly reports for review.

      Note: The First Report Date defaults to the first quarter end after the performance start date.
       
    • No—Disables automatic report availability.

      Note: Meeting Book, the one-off reports, can still be generated even if quarterly reports are disabled.
  6. Review Choices and make any necessary changes.
    • Click Save

      Note: Changes to individual accounts will need to be done from the account profile.
       
  7. To edit Group contact information, go to Accounts > Groups.
    1. Select View Account Group Profile from the menu to the right of the group.
    2. Select Edit under Group Information
    3. Review and update Group & Contact Information.
    4. By default, Contact Information is inherited from the first account added to the group. Toggle off Inherit Contact Info From Member to edit. 
    5. Click Save.
Configure client reports, meeting book, and overview settings

Manage your logo

  1. Go to Firm Settings Branding. Select:
    • Replace logo
    • Delete logo

Manage report settings

  1. Go to Firm Settings Content Management. Select one of the following:
    • Firm Overview Settings
    • Client Overview Settings
    • Client Report Settings
    • Meeting Book Settings
    • Invoice Report Settings
  2. For each selection:
    1. Navigate through each page of report using drop down and/or page arrows on top left.
    2. To edit display settings, roll over highlighted area.
      • Hide or display page title.
      • Include or exclude pages.
      • Use date selector dropdowns to change presented time periods.
      • Choose annual or actual returns in Performance Summary settings.
  3. At top right, click Save.

For firm setting details, see Introduction to Schwab Advisor Portfolio Connect® Firm Settings

For details on using reports, see Client Reports content.

Manage footnotes, billing messages, and terms & disclaimers

  1. Go to Firm Settings > Footnotes, Billing Messages or Terms & Disclaimers
  2. For details, see Introduction to Schwab Advisor Portfolio Connect® Content Authorship.
Approve securities & customize classifications
  1. Go to Securities.
  2. For details, see How to work with Schwab Advisor Portfolio Connect® Firm securities.


For details, see Introduction to Schwab Advisor Portfolio Connect® Security Master List.

For additional resources, go to the Help menu at the top of each page in Portfolio Connect. Call the number listed under Contact Us to speak with platform support.

How to work with fee schedules in Schwab Advisor Portfolio Connect®
Introduction to Schwab Advisor Portfolio Connect® Firm Settings
How to work with Schwab Advisor Portfolio Connect® securities
Introduction to Schwab Advisor Portfolio Connect® Classification
Introduction to Schwab Advisor Portfolio Connect® Client Report
Introduction to Schwab Advisor Portfolio Connect® Content Authorship
Introduction to Schwab Advisor Portfolio Connect® Overview Dashboard
Introduction to Schwab Advisor Portfolio Connect® Security Master list