Introduction to the Balances, Positions, and Transactions tabs

Introduction to the Balances, Positions, and Transactions tabs

The Balances, Positions, and Transactions tabs on Schwab Advisor Center® provide real-time information on individual client portfolios (data at the master account level is periodically updated and may be delayed). You can view information on account values, market values, deposits, withdrawals, trades, and up to 24 months of transaction activity.

Key features related to the Balances, Positions, and Transactions tabs:

  • Real-time balances, including total account value, cash, securities, margin requirements, and buying power
  • Real-time positions, including total quantity, market value, price, and dividend reinvestment selection
  • Aggregate positions data for an account holder, custom group, or master account
  • Close to real-time day change value on the position level as well as totaled
  • History of transactions for up to four years or for a specific date range
  • Check images accessible from the Transactions tab (set the Transaction Type filter to "Deposits and Withdrawals")
  • Data exportable to a comma-delimited file
  • Balances viewable for brokerage and Schwab Bank® accounts
  • Advanced filtering by type on the Transactions tab

In order to access the Balances, Positions, and Transactions tabs, you must be assigned the following security functions by your firm's security administrator:

  • Read data access Tooltip  for each master account
  • Access Account Information and View Content Areas to view information on the Balances, Positions, and Transactions tabs
  • Access to Export Tooltip to export data
  • Access Personal Trust View Tooltip to view information related to trust accounts and to view trust-related fields on each tab
  • Access Web Trading Tooltip and Trade data access Tooltip  on the master account to update dividend and capital gains reinvestment instructions

For information regarding the various views and information found on the Balances, Positions, and Transactions tabs, see the following:

TabsSub-tabsViewsDescription
BalancesBrokerage Balances
  • Master Account
  • Custom Group Account
  • Holder Account
Displays summary balances for each brokerage account belonging to the account holder, custom group, or master account. For multiple account views, it also displays a table listing each brokerage account separately with summary balances for each.
BalancesBanking Balances
  • Master Account
  • Custom Group Account
  • Holder Account
Displays summary balances for the selected account holder, custom group, or master account. For multiple account views, it also displays a table listing each Schwab Bank account separately with summary balances for each.
Balances Trust Balances Tooltip
  • Master Account
  • Custom Group Account
  • Holder Account
Displays balances from the trust accounting system. Trust Reporting Balances are brokerage account balances plus any assets held externally and related values you have provided to Schwab for these assets. Schwab will account for and report the separate principal and income components for financial transactions involving eligible securities in the account.
BalancesPledged Asset Lines®
  • Master Account
  • Account Holder Account
Displays summary balances for each Pledged Asset Line account belonging to the account holder or master account. For multiple account views, it also displays a table listing each Pledged Asset Line account separately with summary balances for each.
PositionsSummary
  • Master Account
  • Custom Group Account
  • Holder Account
Displays positions summarized across all the individual accounts in your group. Separate rows will be displayed for long and short holdings of the same security.
Click Actions to initiate trades, view charts, view fund facts and fees, and set alerts per symbol on the custom group, account holder, and account level.
PositionsDetails
  • Master Account
  • Custom Group Account
  • Holder Account
Lists all accounts in the group and positions held in each.
Click Actions to initiate trades, view charts, view fund facts and fees, and set alerts per symbol on the custom group, account holder, and account level.
PositionsBlock TradesMaster AccountLists all positions at the master account level that have not yet been allocated to individual client accounts.
PositionsTrust Assets Held at SchwabAccount (trusts only)Displays positions from the trust accounting system that are held at Schwab. This tab displays summary data for the selected account, followed by a table of all positions in the account.
Positions Trust Assets Outside Schwab Tooltip Account (trusts only)Displays positions from the trust accounting system that are held by the trust, but custodied externally. Positions are reported solely based on information you or the trustee provides to Schwab and are not custodied by Schwab and are not part of the Schwab brokerage account or covered by that account's SIPC account protection. This tab displays summary data for the selected account, followed by a table of all positions in the account.
PositionsBrokerage PositionsAccount (trusts only)Displays positions from the trust accounting system that are held at Schwab. This tab displays summary data for the selected account, followed by a table of all positions in the account.
Click Actions to initiate trades, view charts, view fund facts and fees, and set alerts per symbol on the account level.
TransactionsDetailsAccountDisplays 24 months of historical transactions for a brokerage account.
TransactionsBlock TradesMaster AccountLists all transactions at the master account level that have not yet been allocated to individual client accounts.
TransactionsAccount HistoryAccount (donor-advised only)Displays historical transactions for a donor-advised account.
TransactionsGrant HistoryAccount (donor-advised only)Displays historical grant activity in your customers’ accounts from the Charitable Gift Fund system.
TransactionsContribution HistoryAccount (donor-advised only)Displays historical contributions activity in your customers’ accounts from the Charitable Gift Fund system.
Transactions Trust Transactions Tooltip AccountDisplays historical transactions from the trust accounting system. Trust Reporting Transactions are brokerage account transactions plus transactions in any assets held externally and related values you have provided to Schwab for these assets.
TransactionsBrokerage TransactionsAccountDisplays historical transactions from the trust accounting system that are held at Schwab.
Transactions AccountDisplays 24 months of historical transactions for pledged asset accounts.

Note: This account type does not have a sub-tab for Transactions.
TransactionsPendingAccountDisplays all pending transactions in a Schwab Bank account, which may include check deposits or other funds subject to a hold.
TransactionsPostedAccountDisplays 24 months of historical transactions posted to a Schwab Bank account.

Intra-day updates

The information on each tab can be manually refreshed via the Refresh link.

  • Balances—When viewing an individual client account on the Balances tab, the values are real-time (if available) based off of current market prices, the latest transactions to post in the account, and the latest cash amounts. When the markets are closed, the balances are as of the closing prices. When viewing balances for an account holder, custom group, or master account, the data is refreshed intra-day (up to 15 minutes old).
  • Positions—Quantities update whenever there are security transactions in the account. Prices and market values update (for equity positions only) during the day using real-time quotes. The most recent data is displayed every time data is retrieved for an account. You may choose to populate start of day positions rather than intraday using the dropdown on the Summary tab. 
  • Trust balances and positions—Cash balances shown on the Trust Reporting Balances tab are amounts from the close of the preceding business day adjusted intra-day to reflect some, but not all, disbursement transactions initiated in the trust accounting system. The Trust Reporting Positions tab values are shown as of the close of the preceding business day.

Exporting data

When you need to download large amounts of data and the request cannot be fulfilled immediately, you can find your queued export tasks by clicking on the Exports menu. When the request is ready, you will see a number indicating how many exports are ready for download next to the Exports menu.

You may export all available data in a comma-delimited format. This applies to individual account holders, custom groups, and master accounts. Click the Export link and save the file to the desired location.

Why can’t I see my clients’ balances or positions from a year ago? 
The Balances and Positions tabs display current data, but not historical data. However, you can view up to four years of data on the Transactions tab. To learn how to get historical balance or position data, see Introduction to Schwab Data Delivery®.

Why doesn't Schwab calculate the market value the same way on all tabs?
The prices of securities change frequently, so account values are always an estimate (until the underlying securities are converted to cash). The Balances tab provides an estimate of various account values and the buying power by tracking account activity based on real-time prices. The Positions tab provides an estimate of the market value of each position using the most recent price available.

Why do the balances on Schwab Advisor Center differ from the balances in my portfolio management software?
Portfolio management software gives a snapshot of the account's closing values for the previous business day. However, the Balances tab gives the most current snapshot of the account based on real-time pricing.

Is the amount shown in the Money Due field on the Balances tab owed to Schwab? How is it payable?
The amount shown in the Money Due field is owed to Schwab to meet minimum margin maintenance requirements. The client must deposit funds immediately to avoid penalties. Contact your Schwab service team for specific instructions and methods of payment.

How do I know when the prices on the Positions tab were obtained?
Prices on the Positions tab are updated depending on the security type:

  • Equities—real-time market prices.
  • Mutual funds—priced daily after the NAV (net asset value) is calculated (at market close).
  • Fixed incomes—pricing schedules may be obtained from the Schwab Fixed Income trading desk at 800-468-4965.

The time and date of the last update to the page are displayed above the transactions grid. Prices provided for certain securities may be (1) from the close of the previous day or the last day in which the security was traded or (2) in the case of non-standard assets, from the last valuation received by Schwab.

Can I see an aggregate view of positions?
Yes, you may view aggregate positions for an account holder, custom group, or master account. Currently, trust reporting is not available in the aggregate views.

Can I rearrange the fields on the Balances, Positions, or Transactions tabs in the order I want?
Yes, you can customize and save view preferences. A new enhancement makes the experience using Schwab Advisor Center even more customizable. Now, when you change the order and size of the columns on the Balances, Positions, or Transactions tabs, the system will remember your preferences, even after you have logged out. Each time you log in, the system will automatically arrange your preferences across master, account holder, custom group, and sub-accounts view for each tab, making information you need easier to find.

Can I rearrange the fields in the Positions tab so that the Trade field is the first one displayed?
Yes, you can rearrange any of the fields in the Positions tab in the order you wish by clicking the field heading and dragging it to the desired location in the list. Once you have completed rearranging the field sequence, click Save Setting in the Tools drop-down menu to make the changes permanent. You cannot rearrange the fields in the Balance section of the screen.

How current is the transactions data?
Like the Balances and Positions tabs, the Transactions tab is updated intra-day. All account activity will appear when it actually occurs in the account (as opposed to when it's initiated or ordered). For example, a trade will display only after it has actually been filled. Unfilled orders will not appear on the Transactions tab. Likewise, mutual fund trades submitted during the day will not display until that evening because the trades do not actually occur until after the market closes.

If a trade order is submitted one day, fills another day, and settles yet another day, which date will appear in the Date column? 
The Date column always displays the date the trade order was filled.

If an account that already existed at Schwab is linked to a new master, will the Transactions tab display prior account history under the new master?
Yes. The data in the Transactions tab is specific to the sub-account, not the master account. Therefore, if an existing account is moved to a new master, the historical data for the account will be available through the new master account.

What if I need data for dates too far back for the Transactions tab?
First, check your archived download files. If you back up your data regularly, you will be able to retrieve historical data from your archives of downloaded files. If you do not have your data archived, it may be possible for Schwab to supply some historical data to your firm. Investment advisors may call Schwab Advisor Platform Support at 800-647-5465 for assistance. Clients of Plan Administrator Services may call 800-231-2855 (Option 2).

Can I depend on the Transactions tab as a substitute for backing up data?
No. You should always maintain a copy of your downloaded data files in a safe place. The Transactions tab is not intended to serve as a substitute for backing up data locally. Furthermore, it is not designed to retain historical data indefinitely.

Can I view transactions for a custom group or master account?
You may view transactions for a brokerage account or a Schwab Bank account. You may not view transactions for an account holder, custom group, or master account at this time. Use Schwab Data Delivery® to see aggregate transactions for a master account.

For certain positions transferring into or out of the account, why does it display only “Transfer” rather than being more descriptive and displaying “Transfer In” or “Transfer Out”?
When long positions are transferred into or out of the account we display “In” or “Out” to indicate the direction. However, if the position being transferred is a short position we default to display only “Transfer” for both in or out.

How to work with alerts
Introduction to alerts
Introduction to Personal Trust Reporting Services
Introduction to Schwab Data Delivery®
Introduction to the Corporate Actions tool
Introduction to the Profiles tab
Introduction to the Activity tab on Schwab Advisor Center®

The Schwab Advisor Center Dashboard gives you an at-a-glance view of the most important information you need to start your day. To assist you with the dashboard, see Help with the Schwab Advisor Center® Dashboard.