How to set up Schwab Data Delivery® preferences

How to set up Schwab Data Delivery® preferences

Schwab Data Delivery is a computer application that helps investment advisors export and manage their clients' data.

With Schwab Data Delivery you can customize your download and data viewing experience by changing the preferences. Schwab Data Delivery preferences allow you to change the view of exported data, add new master accounts to report on, and update your password.

You can change general and master account preferences in Schwab Data Delivery.

To set up or change existing preferences, you will need:

  • Schwab Data Delivery installed on your computer. For additional information, see How to install Schwab Data Delivery®
  • Valid Schwab Advisor Center® credentials
  • Master account numbers for which you’ll download/upload files
  • If you have upload permissions, you will need the Access SDD Upload Tooltip  security function. This will give you access to the Upload Preferences tab*

* Schwab Data Delivery Upload capability is only offered to clients of Retirement Business Services and Corporate Brokerage Retirement Services.

This process may be used to set up and make changes on the General Preferences tab in Schwab Data Delivery.

  1. Launch Schwab Data Delivery from the shortcut on your desktop or via Schwab Advisor Center® (More | Schwab Data Delivery).
  2. From the Schwab Data Delivery Dashboard, select Preferences. The General Preferences tab opens by default.
  3. Select your preferences:
    • Default Folder Tooltip (Required)—Specify the default folder for your file downloads.
    • Data Viewer Options—Include cash in the Positions Viewer and preserve column header names when exporting grid data.
    • Other Options—Set up warnings and alerts.
  4. Click Save changes.

This process may be used to set up and make changes on the Upload Preferences tab in Schwab Data Delivery. Please note, Schwab Data Delivery Upload capability is only offered to clients of Retirement Business Services and Corporate Brokerage Retirement Services.

  1. Launch Schwab Data Delivery from the shortcut on your desktop or via Schwab Advisor Center (More | Schwab Data Delivery).
  2. From the Schwab Data Delivery Dashboard, select Preferences, and then select the Upload Preferences tab.
  3. If the Upload Preferences tab is not displayed, make sure your schwabadvisorcenter.com login Credentials Tooltip entered on the General Preferences tab are correct and then click Save changes. The Schwab Data Delivery application will validate if the user id has permissions to use the upload feature. If the Upload Preferences tab is still not displayed, contact your firm security administrator.
  4. On the Upload Preferences tab, click Add master account, enter the master account number, and then enter a brief description of the master account in the corresponding fields.
  5. Click Browse to locate and select an upload folder. You must select a unique folder for supplemental master accounts for which you upload data.
  6. Click Browse to locate and select an archive folder. You must select a unique folder for supplemental master accounts for which you archive data.
  7. Click Save changes.

This process may be used to add new master account details and download folders and to select the download preferences using the Master Account Preferences tab in Schwab Data Delivery.

  1. Create a new sub-folder within the Default Folder or identify an existing folder that will hold your new master account information.
  2. Launch Schwab Data Delivery from the shortcut on your desktop or via Schwab Advisor Center (More | Schwab Data Delivery).
  3. From the Schwab Data Delivery Dashboard, select Preferences, and then select the Master Account Preferences tab.
  4. Click Add master account, enter the master account number, and then enter a brief description of the master account in the corresponding fields.
  5. Click Browse to locate and select a download folder. Choosing a sub-folder within the Default Folder is recommended.
  6. The ability to generate reconciliation files is no longer supported after classic file retirement.
  7. Click Save changes.

This process may be used to remove master account preferences from Schwab Data Delivery, keeping future downloads from occurring.

  1. Launch Schwab Data Delivery from the shortcut on your desktop or via Schwab Advisor Center (More | Schwab Data Delivery).
  2. From the Schwab Data Delivery Dashboard, select Preferences, and then select the Master Account Preferences tab.
  3. Locate the master account(s) you want to remove and click the trashcan icon next to the account information.
  4. Click Yes to remove the master account and then click Save changes.

This process may be used to remove upload settings for master accounts from Schwab Data Delivery, keeping future uploads from occurring. Please note, Schwab Data Delivery Upload capability is only offered to clients of Retirement Business Services and Corporate Brokerage Retirement Services.

  1. Launch Schwab Data Delivery from the shortcut on your desktop or via Schwab Advisor Center (More | Schwab Data Delivery).
  2. From the Schwab Data Delivery Dashboard, select Preferences, and then select the Upload Preferences tab.
  3. Locate the master account(s) you want to remove and click the trashcan icon next to the account information.
  4. Click Yes to remove the master account and then click Save changes.

This process may be used to edit a master account's download preferences in Schwab Data Delivery using the Master Account Preferences tab.

  1. Launch Schwab Data Delivery from the shortcut on your desktop or via Schwab Advisor Center (More | Schwab Data Delivery).
  2. From the Schwab Data Delivery Dashboard, select Preferences in the top left corner and then select the Master Account Preferences tab.
  3. Locate the account(s) you want edit and do one or more of the following actions:
    • Update the download folder.
    • The ability to generate reconciliation files is no longer supported after classic file retirement.
  4. Click Save changes.

This process may be used to edit a master account's upload preferences in Schwab Data Delivery using the Upload Preferences tab. Please note, Schwab Data Delivery Upload capability is only offered to clients of Retirement Business Services and Corporate Brokerage Retirement Services.

  1. Launch Schwab Data Delivery from the shortcut on your desktop or via Schwab Advisor Center (More | Schwab Data Delivery).
  2. From the Schwab Data Delivery Dashboard, select Preferences in the top left corner and then select the Upload Preferences tab.
  3. Locate the master account(s) you want edit and do one or more of the following actions:
    • Update the master account
    • Update the master account description
    • Update the upload folder
    • Update the archive folder
  4. Click Save changes.

This process may be used to edit download folder locations in Schwab Data Delivery using the Master Account Preferences tab.

  1. Launch Schwab Data Delivery from the shortcut on your desktop or via Schwab Advisor Center (More | Schwab Data Delivery).
  2. From the Schwab Data Delivery Dashboard, select Preferences in the top left corner and then select the Master Account Preferences tab.
  3. Locate the account(s) you want edit, and edit the folder path or click Browse to locate and select a new file folder Tooltip  .
  4. Click Save changes.

See Schwab Data Delivery resources below:

Resource: Schwab Data Delivery (SDD) clickable guide
Resource: How to use the Schwab Data Delivery and Scheduler tools (RIA EdCenter)

 

Once you have changed your preferences:

  • Changes to the preferences take effect immediately.
  • If you have questions about Schwab Data Delivery preferences, contact Advisor Platform Support at 800-647-5465.

Why can’t I upload files using Schwab Data Delivery?

The user id and password you saved in the General Preference tab does not have the correct permissions to use this feature. Contact your firm security administrator to verify your permissions. Please note, Schwab Data Delivery Upload capability is only offered to clients of Retirement Business Services and Corporate Brokerage Retirement Services.

How to download and upload files using Schwab Data Delivery®
How to install Schwab Data Delivery®
How to upload files using Schwab Advisor Center®
Introduction to Schwab Data Delivery®